Privacy Policy | Planet 7 Oz Casino

Information we may collect

Planet 7 Oz Casino may collect information directly from players, automatically from devices used to access the website, or through service providers involved in payments, verification, customer support and security. The information collected depends on how a player uses the website, which features are accessed and which services are requested.

Account and identity information

When a player creates or manages an account, the site may handle details such as a name, date of birth, residential information, contact details, login credentials, account preferences and records of communications. Players may also be asked to provide information needed to confirm identity, age and eligibility to use gambling services. Verification documents may include copies or details from identity documents, proof of address or other information reasonably required for account, security or compliance checks.

Payment and transaction information

The site may handle records relating to deposits, withdrawals, wagers, account balances, applicable promotional activity and other transactions. Payment providers may process card, bank or other payment details. Where possible, sensitive payment information is handled by the relevant payment provider in accordance with its own privacy terms. Transaction records may still be retained by the casino for administration, reconciliation, security, dispute handling and legal compliance.

Device, cookie and usage information

When players visit the website, technical information may be collected, including an IP address, browser type, operating system, device identifiers, language settings, pages viewed, approximate location, access times and referring website. The site may also record information about how features are used, connection performance, failed login attempts and other events relevant to security and service improvement.

Information may be collected through forms, account activity, communications with support, cookies, similar technologies and security tools. Players should provide accurate information and update it when necessary. Providing false, incomplete or outdated information may affect the ability to open, maintain or use an account.

How information is used

Personal information is used for purposes connected with operating, protecting and improving the website and its services. This may include running player accounts, processing transactions, providing support and meeting obligations that apply to online gambling services.

Creating, maintaining and administering player accounts.
Processing deposits, withdrawals and other account transactions.
Confirming a player's identity, age and eligibility where checks are required.
Performing verification, security and anti-fraud checks.
Detecting and preventing money laundering, account misuse, collusion, chargebacks and other suspicious or unlawful activity.
Providing customer support, responding to enquiries and resolving complaints or disputes.
Sending service messages about accounts, transactions, security, website changes or other important information.
Monitoring website performance, testing features and improving safety, reliability and usability.
Understanding how players use the website and improving available services.
Meeting legal, regulatory, accounting, tax, court or other official requirements that apply to the service.
Sending marketing communications where permitted and where the player has provided consent or another lawful basis applies.

Marketing messages may include information about services, promotions or website updates. Players can withdraw consent to marketing at any time. Choosing not to receive marketing will not normally affect essential account, transaction or security communications. Players may also be able to unsubscribe by following the instructions included in a marketing message.

Why information may be required

Information may be handled where it is needed to provide a requested service, manage an account, fulfil an account-related arrangement, meet a legal obligation, protect the website and its users, prevent misuse or support legitimate operational interests. Some information may be optional. However, refusing to provide information needed for identity, payment, security or legal checks may prevent an account from being opened or certain services from being provided.

Cookies and similar technologies

Planet 7 Oz Casino may use cookies and similar technologies to make the website function, remember selected preferences, maintain secure sessions and understand how visitors use the site. Cookies are small files or pieces of information stored on a device through a web browser. Some cookies may be necessary for account access and website security, while others may support performance, analytics or relevant communications.

Cookies may be placed by the website or by service providers supporting functions such as analytics, security, payments or content delivery. These technologies can help identify a returning browser, keep a player signed in during a session, remember settings and detect unusual activity. They do not necessarily identify a person by name, although information collected through cookies may be linked with account or device information.

Players can manage or disable cookies through their browser settings. Browser controls may allow players to delete existing cookies, block all cookies or receive a notification before a cookie is stored. Restricting necessary cookies may affect login, navigation, security features or other parts of the website. Cookie settings may need to be updated separately on different browsers or devices.

Sharing, security and retention

Personal information may be shared with carefully selected service providers where this is needed to operate the website or provide requested services. These providers may support payment processing, identity and age verification, fraud prevention, customer support, technical hosting, analytics, communications, security and professional or legal services. Providers are expected to handle information for appropriate purposes and apply reasonable safeguards.

Information may also be disclosed where reasonably necessary to comply with a legal or official request, protect the rights and safety of players or the website, investigate suspected wrongdoing, enforce applicable terms, recover amounts owed, or support a business transfer or restructuring. Information is not intended to be sold as a general list of player details.

Reasonable administrative, technical and organisational measures may be used to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no website, device, transmission method or electronic storage system can be guaranteed to be completely secure. Players should keep passwords confidential, use secure devices and contact support if they suspect unauthorised access to an account.

Personal information is kept only for as long as reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, security and communications records must be kept for a period required by law even after an account is closed. When information is no longer needed, it may be securely deleted, anonymised or otherwise disposed of.

Your privacy rights and how to contact us

Depending on the circumstances and applicable privacy requirements, players may have rights relating to their personal information. These rights can include asking what information is held, requesting access to a copy of information, asking for inaccurate or incomplete information to be corrected, requesting deletion of information that is no longer needed, and withdrawing consent to marketing communications.

Making a data request

Players can exercise their data rights by contacting support@planet7ozcasino.top. Please clearly describe the request, such as access, correction, deletion or withdrawal of marketing consent. A request may need to include enough information to identify the relevant account and protect it from unauthorised requests. Additional verification may be required before information is released or account details are changed.

Access: ask whether personal information is held and request a copy where applicable.
Correction: identify information that is inaccurate, outdated or incomplete and provide the correct details.
Deletion: ask for personal information to be removed where it is no longer required and no legal or operational reason requires it to be retained.
Marketing consent: withdraw consent to promotional communications. Essential service, account and security messages may still be sent where necessary.
Questions or complaints: contact support@planet7ozcasino.top with details of the concern so it can be reviewed.

A request may be refused, limited or delayed where information cannot be removed because it is needed for legal, security, fraud prevention, dispute resolution or another legitimate purpose. If information is deleted or access is restricted, some account services may no longer be available. Requests will be handled within a reasonable time, taking into account their nature, complexity and any verification required.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology or privacy requirements. The updated version will be made available on the website and will apply from its stated effective date. Players should review this page periodically. Continued use of the website after an update may indicate acknowledgement of the revised policy.